SharePoint Training Scotland

How do i make a call in Teams?

People who have not had training in our Microsoft teams end user course always ask about how they should go about making a call to another user in teams.

Our videos below demonstrate how to make a call on all three Microsoft teams products.


  • To begin a call with another user navigate to the chat tab.
  • Select the contact that you wish to call from either the recent contacts tab or the full contacts list.
  • On the right hand side of the screen a there will be buttons for starting the call as either a video call or audio call.
  • Selecting a video call will start a call with any video recording devices turned on.
  • Selecting an audio call will start a call without any video recording devices turned on so that it is a voice only call.
  • A user can choose to turn on or turn off their video recording devices at any time during the call.
  • This is one of the topics covered in our Microsoft Teams End User Course. Take the course today to learn everything you will need to know to use Microsoft Teams effectively and impress your colleagues.

    Microsoft Teams is more than just a communications tool, it can also be a powerful collaboration tool for teams of users within an organisation. If you are interested in learning to administer Microsoft Teams rather than becoming an End User then the Microsoft Teams Admin Course may be of interest as it teaches a user to be able to create and maintain teams for your organisation so that they can collaborate seamlessly.

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